PRIVACY POLICY

 

Effective Date: [02/01/2023]

We at, EXPLORE – TURISMO DE CENTROAMERICA, value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including visiting our website, booking tours, or communicating with us.

  1. Information We Collect

We may collect the following types of information from you:

  1. Personal Information:
  • Name, address, email, phone number, and other contact details
  • Passport information for international tours
  • Emergency contact information
  • Payment details (credit/debit card information or billing address)
  1. Non-Personal Information:
  • IP address, browser type, and usage data from our website
  • Information about your preferences, interests, and activities during tours
  1. Sensitive Information:
  • Medical conditions, dietary restrictions, or accessibility requirements (only as necessary to provide appropriate services)
  1. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Communicate updates and provide customer service
  • Personalize tour experiences based on your preferences
  • Ensure your safety and comply with legal requirements
  • Improve our services, marketing, and website performance
  1. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service providers (e.g., hotels, airlines, guides) to facilitate your travel
  • Payment processors to complete transactions
  • Authorities or regulators as required by law
  • Emergency contacts or medical personnel in case of emergencies
  1. Data Security

We use industry-standard practices to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or storage is 100% secure. We encourage you to use caution when sharing sensitive information.

  1. Your Rights

Depending on your location, you may have the following rights:

  • Access and update your personal information
  • Request deletion of your data (subject to legal or contractual obligations)
  • Object to or restrict data processing
  • Withdraw consent for marketing communications

To exercise these rights, contact us at info@centralamericaexperts.com.

  1. Retention of Data

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

  1. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and gather data about website usage. You can adjust your browser settings to refuse cookies, but some features may be unavailable.

  1. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing personal information.

  1. Policy Updates

We may update this Privacy Policy periodically. The revised policy will be posted on our website with the updated effective date.

  1. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

 EXPLORE – TURISMO DE CENTROAMERICA

Email: info@centralamericaexperts.com

Phone: +1 877 889 1510